I.T. Support

We have unrivalled knowledge and experience that only comes from working in I.T. day in, day out. We love it.


Support Tracking App

Available to all clients under any of our support contracts we have an amazing online support tracking app.

This portal can be used to securely view up to the minute information and statistics on your account.

You can easily see how many hours of your contract are remaining and what areas of support have used up hours from your contract. Every support call, once completed, is automatically logged here for you to drill down into view details of the work that was carried out.

Using this on a monthly basis, it is easy to begin spotting trends and identifying where consistent problems lie. To take this one step further, it is possible to focus on particular instances, such as hardware failure and drill down further into this particular area. This would identify, for example, which particular PC has received the most attention over a particular length of time.

Click here for a demo video or for a live demo of our Client Portal please contact us.

Available to all clients under any of our support contracts we have an amazing online support tracking app.

This portal can be used to securely view up to the minute information and statistics on your account.

You can easily see how many hours of your contract are remaining and what areas of support have used up hours from your contract. Every support call, once completed, is automatically logged here for you to drill down into view details of the work that was carried out.

Using this on a monthly basis, it is easy to begin spotting trends and identifying where consistent problems lie. To take this one step further, it is possible to focus on particular instances, such as hardware failure and drill down further into this particular area. This would identify, for example, which particular PC has received the most attention over a particular length of time.

Click here for a demo video or for a live demo of our Client Portal please contact us.

Back «

Further reading...


Bespoke software solutions

We understand that most organisations and businesses have existing systems in place to enable them to operate, but just how effective are these systems.

Learn More »


Help and Advice

Getting good advice in any business is key. In some cases, it can make the difference between earning money and losing it. We have been advising businesses and organisations on all aspects of I.T. for the past 20 years, providing solid solutions and services that really make a difference.

Learn More »