ABouT Us


Mark One Consultants (m1c) is a UK based I.T management, support and consultancy company, established in 1998.


With years of experience in I.T consultancy and software development, our team of highly skilled professionals operate a sympathetic yet driving attitude which aims to enhance and secure the day to day operations of our extensive client base.


A dynamic team coupled with the experience of true business minds; it is our aim to provide the latest innovations with the strength and commitment of industry standards.
 


Since our incorporation in 1998, we have become a leading technology partner and software vendor in the U.K with an international client base. Our broad range of certifications and partnerships include those with Microsoft, Apple, Dell, HP, Eset, Zen internet, VoiP Unlimited & ARCA. We are also a ISO:9001 company and will be extending this to ISO:27001 in 2017.

Are you interested in our services and being a part of the Mark One family? Why not find out what our existing clients say about us and why you should choose M1C to be your hard working technology partner.

Why choose M1C


our VAlues


We are committed to building long-lasting relationships with our clients.

These are the values and principles that have provided us with years of successful business dealings, and maintain and grow our network of satisfied customers and clients around the UK.

  • Friendly and approachable
  • Understanding and client orientated
  • Professional and able
  • Trustworthy and responsible

 

We aim to:

  • Deliver honest and valuable service
  • Ensure the best for our clients



TesTimoniALs


MarkOne are a great bunch of talented people and their high-performance, user-friendly team ‘go the extra mile’ to put their customers at ease.

We’ve found they’re excellent communicators who are always highly reactive and empathic when it comes to delivering bespoke solutions.

They provide an important and valued service to Titan Group ranging from day to day IT support services, to handling our ICT procurement and asset management.

Their outstanding contribution to our industry-leading cloud infrastructure is greatly appreciated.

Titan Group

We have had some major issues with our systems and previous IT suppliers and as a result have moved to Mark One, who are attentive, responsive and extremely helpful. We finally now trust who we work with to make our systems run efficiently, we would be happy to recommend Mark One to anyone.

Charlotte - Director

Having spent years worried about our lack of IT knowledge and working with aged systems it took one meeting with these guys to put our minds at rest, Mark one have managed to do in 1 month what we have been trying to do for years . No Hassle, a full solution for our business needs moving forward with full support at the end of a phone whenever needed.

We as a business and myself personally cannot speak highly enough of Mark One and wouldnt hesitate to reccomend them to anyone.

Seb - Director

As they say “jobs a goodun” you have renewed my faith in IT support services, hopefully we can all sigh and take breath and relax a bit now.

For us it has been a fraught few months, it is very disruptive when things start going wrong and you get constant interruptions trying to sort it, whereas you guys came along and bingo, job done. As a sign of how well it went, a member of staff asked this week when the work would be complete,  as they had been anticipating the same past disruptions and of course there weren’t any – so many thanks once again to all of you, and I would be grateful if you can pass that on to the others. I know “it’s your job” but as we also know, only too well, there are many ways that job can be undertaken !!!

Kevin - Director

The support we receive from Mark One is superb. There is always someone who is willing to help on the other end of the phone and if needed can be on site at short notice.

Chris - ICT Manager

In recent years the support we receive from Mark One has moved from purely technical to strategic IT developmental advice where we work together to move our business forward.

I would recommend them without reservation.

Vanessa - Bursar

Mark One are part of the very foundations of our business. Without them we would simply not be able to run our busy publishing company where any issues have to be resolved promptly to ensure a seamless service to our many thousands of customers. Their professional but friendly service help us keep with the rapidly changing world of IT.

Carol - Director

Most of our problems are solved remotely by the team, but if this is not the case, a site visit is always arranged within 24 hours.

We are kept informed of the support we have accrued via a monthly report, which enables us to not only monitor support requests but also our staff training needs.

Steve - Director

Having used Mark One for the past 4 years not only for our business system but also for IT support I have found them professional and always available to deal with any issues we might have, they are the oil that keeps our cogs turning, which in our reactive high demand industry is invaluable

Stewart - Director

We have used Mark One Consultants for a year and a half now, and are very happy with the service we receive.

For the level of support they give their charges offer value for money. We do not feel the need to have our own IT department despite having a busy business environment, as they offer a rapid response to any queries and their staff are very knowledgeable. We have found all of the staff to be courteous and reliable, with a genuine interest in the latest support issues. They are proactive in our online security, helping us to offer the professional and secure service to our clients that is a priority for us. I am very happy to recommend them.

Abigail - Director

Knowledgeable team, very friendly and reliable, nothing is too much trouble.

Maria - Office Administrator

We have worked with Mark One over a number of years and they continue to provide us with an excellent service. Not only are they responsive, but talk to us in a computer language we understand and always come up to the grade when issues present themselves. They fully understand how commercially critical the computer system is to keep us up and running whatever the challenge!

Andy - Director

After years of frustration we found Mark One to support our small office and larger number of field workers. I wish we had found them years earlier. They treat us (and, I am sure, all their customers) like VIPs. Their responses are immediate and nothing is too big or too small. I cannot recommend them highly enough.

Step Together

Mark One has supported our IT systems for nearly 10 years. During this time we have built an excellent relationship with all the support technicians who are not only competent in their work, but are also very approachable and manage to explain solutions in a clear and understandable manner.

Sam - CEO

Mark One is an approachable, supportive IT company who I cannot recommend highly enough.

Pippa - Financial Controller

We have dealt with Mark One consultants for several years now, we have always found them to be extremely professional, efficient, courteous and helpful. They are one of the few companies left that go “above and beyond” to acheive their clients needs. We have recommended M1C to several of our clients that have been left frustrated by other IT companies and M1c have always dealt with them very sympathetically and resolved all their issues. We are currently opening a new office and its been very satisfying knowing that we are getting advice we can trust and service and support that is second to none.

Steve - Director

Symonds Forecourts has been using Mark One Consultants for the last six years and would be happy to recommend them to anyone wanting IT support. It’s great to be able to talk to a “Tekkie” and not be treated as a two year old. Their commitment, friendliness and dedication to customers is second to none

June - Commercial Manager

I would wholeheartedly recommend the team at Mark One. From initial advice on my requirements, to installation through to ongoing support they have been faultless.

Claire - Director

The service that we receive from the Mark One Consultants support team has been exceptional. They function in a friendly small-business fashion, but with large company professionalism, utilising innovative and exciting technology helping to provide great service for our IT infrastructure and 19 shop network.The staff go above and beyond what is required, whilst remaining warm and accessible. The projects that they have carried out for our business have been professionally managed and executed

John - Director

I would like to thank the Mark One team for the prompt response to our IT project. From start to finish, the whole process ran smoothly and without any problems. I am more than happy with the result. Many thanks.

Dave - Director

We have been using the expertise of Mark One for many years now and have always been completely satisfied with their service. This has recently included completely updating our Windows network and, as we progress into the world of tablets and beyond, the excellent support and advice we have received enables us to successfully integrate a range of IT equipment into our curriculum, particularly with the use of Foldr, facilitating cross-platform workflow.

Mark One have made a significant contribution to the consistently high standard of ICT achieved at Catcott School, as reported by Ofsted.

Chris - Head Teacher

remoTe supporT


Mark One Consultants Remote Support Portal Remote Support Terms & Conditions
By using the software above you agreed to the following; Whilst we will undertake to take all due care in the use of your computer, Mark One Consultants Limited cannot guarantee that this service will resolve your problem or that the attempt to rectify technical issues will not cause additional problems requiring an on site or back to base support call.

LATesT TweeTs






© 2017 Mark One Consultants Ltd
Office : 01935 411 319 / N.I : 028 200 200 10 / Fax : 01935 429 617
Unit 5 - 6, Bartlett Court, Sea King Road, Lynx Trading Estate, Yeovil, Somerset, BA20 2NZ
Mark One Consultants is a Microsoft Partner and ISO 9001:2008 registered
Registered in England and Wales No 03551269 | Registered VAT No 730486341



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