advantages
- cost effective
- 100% traceable
- usage monitoring
- monthly payments
benefits
- hours included
- less paperwork
- more productivity
- piece of mind
get more info
- Tel: 01935 411319
- E: info@m1c.co.uk
contract support
cost effective, maintained support packages.
Business support packages stepped to a three level hierarchy, fully customised to suite with extensive online tracking and support monitoring system.
benefit |
ASSISTED |
SUPPORTED |
MANAGED |
ASSISTED. The ASSISTED support contract is designed for very infrequent / one-off support instances or for companies that have their own I.T. support but require additional assistance on occasion.
SUPPORTED. We offer the SUPPORTED contract to those organisations who wish to harness their I.T. infrastructure and use it as a successful tool to make their own business more effective.
Coupled with this, is real piece of mind that in the event of an emergency, professional assistance is guaranteed and available at a discounted rate.
MANAGED. The MANAGED support contract is the most comprehensive service package Mark One Consultants offers.
Designed for complete stress free I.T., the MANAGED contract support package allows our consultants and engineers to work directly for you, designing and implementing your I.T. infrastructure around your needs and future requirements.
Support tracking and monitoring
We have an integrated support tracking and evaluation system which records, categorizes and outputs real-time, dynamic usage reports of I.T. support delivered by Mark One Consultants.
See /services/tracking and monitoring for full details on these business tools and facilities.
